Effective Date: 19th September 2025
TurtleCartts (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application available on Google Play Store and our related services. By using the TurtleCartts app, you agree to the practices described in this policy.

1. Information We Collect
We may collect the following information from you when you use our mobile app:
• Business Information: Company name, GST number, billing and shipping address.
• Contact Information: Name, email, mobile number.
• Payment Information: UPI ID, credit/debit card details, and bank account details (processed securely via third-party payment gateways such as CCAvenue).
• App Usage Data: Device information, IP address, browser type, location, and browsing activity.
• Cookies & Tracking Technologies: We may use cookies or similar technologies for analytics and personalized services.

2. How We Use Your Information
We use your information to:
• Process and fulfill orders.
• Enable secure payments.
• Manage your account and order history.
• Provide order status updates, offers, and support.
• Improve user experience and app performance.
• Comply with legal and regulatory obligations.

3. Sharing of Information
We do not sell or rent your personal information. Your information may be shared only with:
• Trusted third-party service providers (payment gateways, logistics/delivery partners).
• Regulatory or legal authorities, when required by law

4. Data Security
We use strong security measures such as SSL encryption, tokenized payment processing, and secure servers to protect your personal data from unauthorized access, alteration, or disclosure.

5. Your Rights
As a user, you have the right to:
• Access, update, or delete your account information.
• Request a copy of your personal data.
• Opt-out of marketing communication at any time.

6. Children’s Privacy
Our app is intended for business entities and not for children under the age of 13. We do not knowingly collect data from children.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. Continued use of the app after updates constitutes acceptance of the revised policy.

8. Contact Us
For any questions, concerns, or complaints regarding this Privacy Policy, you may contact us at:
chetanrajput727@gmail.com
+91-9637156756